Data protection
At Inveno AG, we take the protection of your personal data very seriously. Personal data is any data that can be used to identify you personally.
We treat your data confidentially and in accordance with the statutory data protection regulations. When using this website, various personal data are collected.
The following data protection information gives you an overview of the purposes for which we collect your data and how we ensure or guarantee the protection of your data.
Privacy policy
1. name and contact details of the responsible entity
This privacy notice applies to data processing by:
Inveno AG
Hauptstrasse 1
3273 Kappelen
E-mail: info@inveno.ch
Tel. +41(0)78 892 78 45
2. processing of personal data
Visit our website
When you visit our website, data is automatically collected by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
Personal data such as name, address, telephone number, e-mail address or other identifying information is not collected. We will only collect this data if you provide it to us voluntarily, for example by sending us an e-mail.
You can therefore visit our website without providing any personal data.
We reserve the right to anonymize the data you provide, to store it in aggregated form and, if necessary, to combine it with other data in order to compile anonymous statistics (e.g. on the number of visitors).
If you contact us by e-mail, the data you send us will be stored automatically. We process your personal data exclusively for answering your inquiries and for the case of follow-up questions, or they are stored with us for further contact with you.
We point out that data transmission on the Internet, for example, when communicating by e-mail, security gaps and therefore a complete protection of data from access by third parties, can not be guaranteed by our side.
We host the content of our website with the following providers: This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the host’s servers. This can primarily be IP addresses, contact requests, meta and communication data, contract data, contact data, names, website access and other data generated via a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para 1 lit. f GDPR).
Our hoster will only process your data to the extent that this is necessary to fulfill its performance obligations and will follow our instructions in relation to this data.
We use the following hoster:
Hostpoint AG
Neue Jonastrasse 60,
8640 Rapperswil-Jona
3. storage, use and processing of your data
We use, process and store your personal data to fulfill your requests, such as to answer your inquiries (contact form or chat function), to process orders as well as to prepare, negotiate, process and fulfill contracts and to send you certain information.
Your data will only be passed on on the basis of contractual agreements.
4. eCommerce and payment providers
Processing of customer and contract data
We collect, process and use personal and contract data to establish, define the content of and amend our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing legal retention periods. Statutory retention periods remain unaffected.
Data transfer upon conclusion of contract for online stores, retailers and goods dispatch
If you order goods from us, we will pass on your personal data to the transport company entrusted with delivery and to the payment service provider entrusted with payment processing. Only such data is released that the respective service provider requires to fulfill its task.
Payment Services
We incorporate third-party payment services on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions.
5. your rights regarding the processing of your personal data
To exercise your rights, please contact the responsible office at Inveno AG.
In this case, an informal message by e-mail to info@inveno.ch is sufficient.
a) Right to information
You have the right to request information about your personal data processed by us.
You can request the following as part of your data subject rights:
– Information on the purposes of processing and categories of personal data
– Categories of recipients to whom your personal data has been or will be disclosed
– Storage period
– Existence of a right to rectification, erasure, restriction of processing or opposition
– Existence of a right of appeal to a supervisory authority
– Origin of your data, if it was not collected by us
– Existence of automated decision making, including profiling
b) Right to authorization
You have the right to prompt correction of inaccurate or completion of incomplete personal data.
c) Right to erasure (“right to be forgotten”)
You have the right to immediate deletion (“right to be forgotten”) of your personal data if, for example, the purpose of the processing is no longer necessary, upon revocation of consent or if there is no legal basis.
d) Right to restriction of processing
You have the right to restrict the processing of your personal data if, for example, the accuracy of the data is disputed, the processing is unlawful and you refuse the deletion and instead request the restriction of use, provided that we no longer need it for the purposes of processing but require it for your part to assert, exercise or defend legal claims or an objection to the processing has been filed.
e) Right to data portability
You have the right to have personal data that you have provided to us handed over to you in a structured, common and machine-readable format or transferred to another controller if the processing is automated.
A direct transfer of your personal data to another responsible party will only take place insofar as this is technically possible.
f) Right of objection
You have the right to object to the processing of your personal data at any time on grounds relating to your particular situation.
Your data will no longer be processed after a revocation, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.
Furthermore, you may object to the processing of your personal data for the purpose of direct marketing at any time.
The lawfulness of the data processing carried out until the revocation remains unaffected.
g) Right in case of automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces a legal effect concerning you or similarly significantly affects you. This means that you have the right to question this decision and, if necessary, to have it corrected.
h) Right of appeal to a supervisory authority
You also have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
6. protection of your data when visiting our internet presence
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or SSL protocol. TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
7. data collection on our website
a) Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
- Visited pages (subpages)
This data cannot be assigned to a specific person.
Conclusions about your identity are not possible for us. The data of the log files are always stored separately from other personal data.
We process this data to deliver the content of our website and to ensure the functionality of our information technology systems, to optimize our website and to evaluate system security and stability.
This data is not merged with other data sources.
We have a legitimate interest in ensuring the error-free presentation and security of our Internet presence.
8. third-party analytics and tools
a) Cookies
We use so-called cookies on our website. Cookies are small text files that are placed on your terminal device and stored by your browser. They serve to make the offer on this website more user-friendly, effective and secure.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function, registration) are processed on the basis of legitimate interest. As the website operator, we have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, they are treated separately in this privacy policy.
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
Legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c DS-GVO and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is to manage the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal information, we will not be able to manage your consents.
b) Google Tag Manager
This website uses the Google Tag Manager, which is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows tracking or statistics tools and other technologies to be included on this website. No user profiles are created by Google Tag Manager, it does not store cookies and does not perform any independent analyses. It is used for the management and playout of the tools integrated via it. It collects your IP address, which is transferred to the parent company Google in the United States.
c) Google Analytics
Our website uses Google Analytics, a service provided by Google Ireland Ltd (Google Building Gordon House, Barrow St, Dublin 4, Ireland). Google uses cookies that are stored on your device and enable an analysis of website usage. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States.
d) Meta Pixel
Our website uses the visitor action pixel from Facebook (Meta Platforms Ireland Ltd., Harbour 4, Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland) for conversion measurement. Meta Pixel allows us to track your behavior after you have been redirected to our website by clicking on a Facebook ad. The data collected is anonymous for us as the operator of this website and therefore does not allow any conclusions to be drawn about your person.
e) Instagram
We only use the Instagram button embedded in our pages as a hyperlink to our Instagram page. A direct integration of Instagram content into our pages does not take place. If you click the Instagram button while you are logged into your Instagram account, Instagram can associate your visit to our pages with your user account. We would like to point out that we, as the provider of the Instagram page, have no knowledge of the content of the transmitted data or its use by Instagram.
For more information, please see Instagram’s privacy policy at https://help.instagram.com/519522125107875/?helpref=hc_fnav.
If you do not want Instagram to be able to associate your visit to our pages with your user account, please log out of your user account.
f) Facebook
We use the facebook button embedded in our pages only as a hyperlink to our facebook page. If you click the button while you are logged in to your facebook account, facebook can assign the visit to our pages to your user account. We would like to point out that we, as the provider of the facebook fan page, have no knowledge of the content of the transmitted data or its use by facebook.
For more information, see facebook’s privacy information at https://de-de.facebook.com/policy.php
If you do not want facebook to be able to associate your visit to our pages with your user account, please log out of your user account.
g) WooCommerce
WooCommerce is an e-commerce store system that allows you to buy products on this website. Cookies are used to collect items in a shopping cart, to store the user’s shopping cart in the website’s database, to store recently viewed products, to display them again, and to allow users to hide messages in the online store. To improve the shopping experience, the location of the visitor is determined based on their IP address. For this purpose, an IP-to-country database stored locally on the server of this website is used for lookup. For example, the country is pre-filled during the ordering process Cookies are used to remember the country from which the visitor comes.
h) Youtube
YouTube allows content published on youtube.com to be embedded directly into websites. The cookies are used to collect visited websites and detailed statistics about user behavior. This data may be linked to the data of users logged on to youtube.com and google.com. If you do not want Youtube to be able to assign your visit to our pages to your user account, please log out of your user account.
i) Google Fonts
Google Fonts is a service that downloads fonts that are not installed on the user’s client device and embeds them in the website. No cookies in the technical sense are set on the user’s client device, but technical and personal data such as the IP address are transferred from the client to the service provider’s server to enable the use of the service.
j) Hotjar
Hotjar is a behavioral analysis and user feedback collection service. It creates heat maps and session records of the website user and plays out surveys. The cookies are used to identify the user across multiple subpages, store the status of surveys, control the playing of ads, and link the data collected during session records.
9. note on data transfer to the USA
Our website includes tools from companies based in the USA. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
10. up-to-dateness and modification of the data protection notice
The privacy information was adjusted in August 2023 and corresponds to the current status. We reserve the right to adapt this data protection information accordingly in the event of changes.